Fireflies costs $10 per seat a month on Pro and $19 on Business when billed annually ($18 and $29 billed monthly), $39 on Enterprise (annual only), and it has a free plan. The seat price is the small part of the bill: AI credits, storage and the Free plan's limits decide what you actually pay and what you can keep.
Every Fireflies figure here comes from the pages linked next to it, read on November 3, 2026. I work at Triple Session, which sells one of the alternatives listed below, so I use the same criteria and the same kind of source for every tool, and I say where Triple Session loses.
How much does Fireflies cost?
Fireflies.ai sells four plans. The pricing page loads on annual billing, and its monthly prices are higher.
| Plan | Annual (per seat a month) | Monthly (per seat a month) | Storage | AI credits | Longest recording |
|---|---|---|---|---|---|
| Free | $0 | $0 | 400 mins a team | 20 | 2 hours |
| Pro | $10 | $18 | 8,000 mins a seat | 20 | 2 hours |
| Business | $19 | $29 | Unlimited | 30 | 3 hours |
| Enterprise | $39 (annual only) | Not offered | Unlimited | 50 | 4 hours |
The Business plan carries the "most popular" badge on the page. Fireflies' billing terms give the same seat prices. The page says volume discounts exist and asks teams buying for more than 50 members to contact Fireflies.
What the plans add
- Pro adds unlimited AI summaries, video recording at 720p, downloads of transcripts and recordings, talk-time analytics, topic trackers, AI Skills and bulk delete.
- Business adds multi-language mode, the conversation intelligence dashboard, team analytics for admins and user groups. Its help center says Autofill CRM, which fills HubSpot or Salesforce fields from a call, is on Business and Enterprise.
- Enterprise adds SSO and SCIM, audit logs, HIPAA compliance, private storage, custom data retention and a rules engine.
AI credits are shared, and they run out
Credits pay for AI Skills, the personal assistant, voice agents and each Autofill CRM run (one credit each time). Transcription is not charged in credits. According to Fireflies' AI credits article, the credits included with a plan are one-time, they do not expire, they are shared across the team, and they do not grow as you add teammates. A 30-seat Business team gets the same 30 credits as a 3-seat one.
When the credits run out, a workspace not yet on a credit subscription is automatically subscribed to the lowest tier, $5 a month for 50 credits. Larger bundles run to $600 a month for 10,000 credits, or $480 on annual billing. Free workspaces get a paywall and no charge.
One help article disagrees. Fireflies' Free plan page says the Free plan includes "20 AI credits per month", while the credits article and the billing terms say one-time. I follow the credits article, since it is the one that describes the rules, and I would ask Fireflies in writing before you budget around either.
The Free plan changed in 2026
Two changes matter if you are comparing against older reviews.
- Storage. PricingSaaS, a price tracker that captured the page on November 3, 2026, logged the Free plan's storage dropping from 800 minutes a seat to 400 minutes a team in the week of June 15, 2026. The pricing page now says 400 minutes a team. G2's pricing page, last updated April 30, 2026, still says 800 minutes a seat.
- Transcription. For accounts created on or after September 1, 2026, Fireflies' help article says unlimited Free transcription applies to shared bot meetings, the Chrome extension and the mobile app, and only with Auto-join turned on. With it off, the limit is 3 transcriptions.
When a team hits the storage limit, its storage article says new meetings are still captured, but you must delete older meetings to access new ones.
What the sources say
Four sources describe Fireflies pricing with a date in 2026. They agree on seat prices and differ on limits.
| Source | What it says | Date |
|---|---|---|
| Fireflies pricing page | Pro $10 or $18, Business $19 or $29, Enterprise $39. Free: 400 mins a team. | Page modified Nov 3, 2026 |
| PricingSaaS | Same seat prices. Logs the Free storage cut and the move of video recording to Pro in June 2026. | Captured Nov 3, 2026 |
| Activepieces | Pro $10 annual or $18 monthly. Free: 400 minutes a team. Credit top-ups from $5 a month for 50. | Oct 20, 2026 |
| G2 | Pro $10, Business $19, Enterprise $39. Still lists 800 mins of Free storage a seat. Rated 4.7 of 5 by 756 reviewers. | Pricing updated Apr 30, 2026 |
For what teams actually pay, contract data is looser. SpendHound (updated October 29, 2026) reports an average of $4,052 a year for small and mid-sized businesses, based on 160 customers. Vendr shows a median buyer paying $10,620 a year, with no date on the page. The two samples differ, so I treat them as a range and not as a price.
What does Fireflies cost for 10 or 25 people?
Seats times price times 12, before AI credit bundles and any discount. This is my arithmetic from the pricing page.
| Plan | 10 people, annual billing | 10 people, monthly billing | 25 people, annual billing |
|---|---|---|---|
| Pro | $1,200 | $2,160 | $3,000 |
| Business | $2,280 | $3,480 | $5,700 |
| Enterprise | $4,680 | Not offered | $11,700 |
For comparison, Gong does not publish a price, and Vendr's contract data (updated March 2026) puts it at $1,600 to $2,400 per seat a year for small teams. The breakdown is in Gong pricing in 2026.
Who Fireflies is for
Fireflies is a meeting notetaker. It joins calls on Zoom, Google Meet, Teams and more, transcribes in 100+ languages, writes summaries and action items, and lets you search and ask questions across past meetings. For a team that wants a searchable record of every conversation at $10 to $19 a seat, it is hard to beat on price.
A recorder and summarizer is enough when:
- Your problem is lost context: notes, next steps and "what did they say about budget?".
- Managers already review calls and only need a faster way to find the moment.
- Nobody needs the same call judged the same way for every person.
For sales teams, Fireflies pushes notes, summaries and a link to the transcript to HubSpot contacts, companies and deals, and turns action items into tasks (HubSpot integration guide). On Business and Enterprise, Autofill CRM fills fields, with a review step before anything is sent. G2 rates the product 4.7 of 5 across 756 reviews.
Where Fireflies stops
Fireflies does more than record. Its sales guide says AI Skills can generate BANT and MEDDIC scorecards from calls, with 200+ templates or your own, and its sales page says calls can be scored against BANT, MEDDIC and SPICED. A Fireflies blog post from April 22, 2026 shows how to build an AI sales coach that scores people on criteria such as objection handling. Each run uses AI credits.
So the useful question is what happens after the score. This is what I did and did not find on fireflies.ai and its help center on November 3.
| Job after the call | What Fireflies lists | What I did not find |
|---|---|---|
| Score a call against a scorecard | AI Skills scorecards for BANT, MEDDIC and SPICED, or your own criteria, run per meeting on paid plans | A price for scoring: each run draws on the shared AI credit pool |
| Show a manager how each person talks | On Business and Enterprise: questions asked, filler words, monologues and talk-to-listen ratio per teammate | Metrics for meetings captured by the Chrome extension, which the help center says are not tracked yet |
| Turn a low score into a coaching plan | Team insights for admins, with tooltips that mention coaching | A plan tied to the person's weakest step, with a due date |
| Let people practice before the next call | Voice agents that talk to prospects, not to a salesperson in training | AI roleplay or any practice product |
The first row depends on credits and on who writes the criteria, so the scoring is only as consistent as the template or prompt you pick. The last row is a clear gap on Fireflies' own pages. If your goal is that people change what they do on the next call, practice is the missing piece. If your goal is notes, you can stop reading and stay on Fireflies.
One more limit to know about in sales calls. The Fireflies notetaker joins as a visible participant, and the bot-free options are narrower: the Chrome extension works only with Google Meet and records audio, and the desktop app saves notes and a transcript without audio or video.
Fireflies alternatives by what you need
The table covers seven tools with the same criteria. Prices are per user a month on annual billing, from each vendor's own pricing page, read November 3, 2026. "Not found" means I did not find it on the vendor's public pages.
| Tool | Published price | Scores calls against a scorecard you set | Coaching workflow | AI roleplay |
|---|---|---|---|---|
| Fathom | Free plan, Team $15, Business $25 | AI scorecards on Business | Coaching metrics on Business | Not found |
| Otter.ai | Free plan, Pro $8.33, Business $19.99 | Not found | Live coaching on Enterprise only | Not found |
| Avoma | $19, $29 and $39, plus a $29 Conversation Intelligence add-on | Custom AI scorecards in the add-on | AI coaching recommendations in the add-on | A roleplay agent, no plan named |
| Jiminny | Quote only | Yes, with a template or a framework you create | Scorecards, feedback loops, playlists | Not found |
| Gong | Quote only | AI Call Reviewer scores calls automatically | Coaching inbox, coaching metrics | Yes, AI Trainer |
| Hyperbound | Free plan, paid by quote | Real call scoring on the Perform plan | Deal coaching on Perform | Yes, its core product |
| Triple Session | $45, $55 and $95 | Yes, every call, on scorecards built with our specialists | A coaching plan per person, with practice for the gap | Yes, on the $95 plan and Enterprise |
If you only need notes and summaries
Fathom and Otter cost about the same as Fireflies and list no practice product. Fathom's Free plan includes unlimited recordings and transcriptions, and its Team plan is $15. Otter's Pro plan is $8.33, and its Free plan gives 300 monthly transcription minutes with a 30-minute cap per conversation. Fireflies is the one with an AI credits meter, which is a point for or against it depending on how many AI Skills you run. For a closer look at Fathom against Triple Session, see Triple Session vs Fathom.
If you want scoring on a scorecard you define
Avoma sells it as an add-on at $29 per seat on top of a recorder plan, so scoring costs $29 per seat on top of a recorder plan that starts at $19. Jiminny scores calls on a framework you pick and applies scorecards by team, call type or deal stage, so coverage depends on setup. Gong's Enable page lists an AI Call Reviewer, with pricing by quote and a platform fee. See the best Gong alternatives for the full comparison.
If you want people to practice
Hyperbound is built around AI roleplay, with a free plan, and scores real calls only on its higher plan. Gong lists an AI Trainer that turns past calls into practice scenarios.
Triple Session
Triple Session scores every call against a scorecard built from your playbook with our specialists, gives each person feedback on the steps they missed, and suggests practice and training for the gap. The AI recommends the focus and the manager sets it. AI Coach is $55 per user a month, Academy Pro is $45, and Academy Pro + AI Coach with AI Roleplay is $95, all billed annually with no platform fee, plus a one-time onboarding fee of $3,000 or $5,000 (pricing).
Where Triple Session loses to Fireflies: the price. AI Coach at $55 is nearly three times Fireflies Business at $19, and the plan with roleplay is $95. There is no free plan and no trial, since the demo runs on your own recordings. It is built around scoring and coaching calls, so a team that wants notes on every internal meeting will pay for features it does not use. Its HubSpot listing is small, at 80+ installs against 21K for Fathom's. And it is not a forecasting platform.
How to move from Fireflies without losing your history
Fireflies does not delete your data when you leave, but the export is worth doing first.
- Decide what you need. Most teams keep the calls tied to open deals and a few strong examples, not every meeting.
- Download meetings one by one. Fireflies' download guide says downloads need a Pro plan or higher. Transcripts come as PDF, DOCX, SRT, CSV, JSON or Markdown, summaries as DOCX, PDF, JSON or Markdown, video as MP4 and audio as MP3.
- Ask for a full export. For an entire account, Fireflies' export guide says to submit a data request form. The files arrive in 24 to 48 hours and the download link works for 7 days.
- Or use the API. The transcripts query returns up to 50 meetings at a time, within your plan's rate limit.
- Check what happens when you cancel. Fireflies says the account switches to Free at the end of the billing cycle and meetings stay accessible "within the Free plan limits". The help center does not say what that means for a team above the 400-minute cap, so export before you cancel.
- Run both for a while. Triple Session lists Fireflies as a call source (pricing FAQ), so you can keep Fireflies recording while scoring starts. Triple Session can also review imported recordings and transcripts in MP4, MP3, WAV, M4A, VTT, SRT or TXT, which covers the video, audio and subtitle formats Fireflies exports (see the FAQ on Triple Session vs Fathom). The switch page explains the steps.
FAQ
What is Fireflies conversation intelligence?
It is the analytics dashboard on the Business and Enterprise plans. Fireflies' help center says it shows, per teammate, the questions asked, time in conversations, longest monologues, filler words and talk-to-listen ratio, and the pricing page adds team insights for admins (read November 3, 2026). It measures how people talk. It does not score a call against steps you define, which is a separate feature built with AI Skills.
Which is better, Otter or Fireflies?
It depends on which limit you hit first. On annual billing, Otter Pro is $8.33 per user a month and Business is $19.99, against Fireflies Pro at $10 and Business at $19 (both pages read November 3, 2026). Otter's free plan has 300 transcription minutes a month and caps each conversation at 30 minutes. Fireflies' free plan has unlimited transcription only for accounts created before September 1, 2026, or with Auto-join switched on, and 400 minutes of storage per team. Fireflies adds AI credits for its AI Skills; Otter's pricing page lists a sales agent and live coaching on Enterprise only.
Which AI meeting note taker is best without a bot?
Several tools offer a bot-free option, with limits. Fireflies has a Chrome extension that works with Google Meet and records audio only, and a desktop app that takes notes without saving audio or video (Fireflies help center, read November 3, 2026). Fathom lists a bot-free option as beta on its pricing page, and Attention says it records without a bot. If your calls run on Zoom or Teams, check each tool's bot-free option on your platform before you commit.
Is there a better app than Fireflies for sales teams?
It depends on the job. For notes and summaries, Fathom, Otter and Fireflies are priced within a few dollars of each other. For scoring every call against your own scorecard, look at Avoma, Jiminny, Gong or Triple Session. For practice before the next call, Gong, Hyperbound and Triple Session list AI roleplay on their own pages. The comparison table above shows each tool's price and what it lists.