Insights from every customer conversation.
Ask a question and get an answer from all your team’s conversations. Schedule it to run every week or month, with results in email and Slack.
3 months ago18
about 1 month ago12Ask questions across all your conversations.
Answers from every call.
Ask a question and get a key insight, with the findings and next steps, from all the conversations that match.
Snippets for every finding.
See the exact quotes behind each finding, with the meeting and the date, so you can check the answer.
Scheduled insights.
Run a question every week or month and send the results to email or a Slack channel.
Changes over time.
Each run is compared with the last one, so you see what is new, rising or declining.
Questions by theme.
Browse every question your team has asked, filtered by themes like Win/Loss Analysis or Product Feedback.
Upvote and share.
Upvote the questions that matter to you. The most upvoted lead the Insights page, and any insight can be shared by link.
Answers backed by your conversations.
Every insight shows how many conversations it analyzed and the date range. Open a finding to read the snippets that support it.
Run questions on a schedule.
Schedule a question weekly or monthly. Each run shows what changed since the last one and sends the key insight to email and Slack.
All your team’s questions in one place.
Browse questions by theme, upvote the ones you care about and share insights with your company or by link. Living insights update on their own schedule.
Before you book a demo
What teams ask about Global Insights, its sources and scheduled questions.
What is Global Insights?
A way to ask one question across every conversation from every team, such as "What separates closed-won from closed-lost deals?", "How do customers react to the new feature?" or "Which product gets the best reaction in demos?". It reads the relevant calls and answers with a key insight, the findings behind it and the snippets from each call.
How is it different from Ask AI Coach?
Ask AI Coach answers about one meeting, one deal or your team's day-to-day. Global Insights answers across all conversations at once, for questions about how features are perceived, which products land best, the main objections, competitors and why deals are won or lost.
How do I know where an answer comes from?
Each insight says how many conversations it analyzed and the date range it covers. Every finding has View conversations, which opens the related snippets: what was said, in which meeting and when.
Can a question run on a schedule?
Yes. Turn on Run every week when you ask, or set it to run every month. It runs once right away, then on schedule. Scheduled questions appear as living insights, and each run lists what is new, rising or declining since the last one.
Where do the results go?
To the insight's page in Triple Session, and optionally to email addresses and Slack channels you choose. The Slack message carries the question, the key insight and a link to the full insight. The AI Coach app must be invited to the channel.
Can I filter which conversations it reads?
Yes. Filters on the ask box narrow the conversations before the question runs.
How are questions organized?
By theme, such as Competitive Intelligence, Product Feedback, Objection Handling, Onboarding Friction, Value & Messaging and Win/Loss Analysis. The Insights page shows the most upvoted questions first, then living insights, then every question, sorted by most recent or trending.
Who can see an insight?
You choose. Share it with people by email, give people in your company view access, or turn on access for anyone with the link.
How much does it cost?
Global Insights is part of the AI Coach plan, at $55 per user per month, billed annually.
Still have a question? Ask us on a demo
Get answers from every conversation.
Ask a question, check the snippets behind the answer and schedule it to run every week or month.