Triple Session vs Chorus:the Chorus alternative that coaches every call
Chorus records your calls. Triple Session scores every one against your playbook, then assigns AI roleplay and training for each gap. Built for sales teams of 5 to 50 people, with published pricing from $55 per user per month.
Trusted by teams at
of revenue calls scored automatically at Trellis, after years of recording on Chorus.
Read the Trellis story →What is the difference between Triple Session and Chorus?
Chorus records your calls and enriches them with ZoomInfo data. Triple Session is built for one job: coaching your team on every call.
Why do teams switch from Chorus to Triple Session?
Teams that moved from Chorus, and teams still on it, give us the same five reasons.
- 01
Scoring calls was manual, so it didn’t happen.
In Chorus, a manager listens to the call and fills in the scorecard. Triple Session scores every call on your scorecards automatically.
“The score had to be done manually, and that took a lot of time. Because it was so manual, we just didn’t do it.”
Mani M.RevOps, legal tech companySwitched from Chorus - 02
Calls were recorded, but nobody was coached.
Chorus stops at the recording. Triple Session turns each person’s gaps into a coaching plan with AI roleplay and courses.
“I would love for something like this to help me. Chorus doesn’t.”
Rod C.Customer success leader, software companyChorus user - 03
The AI fell behind.
Chorus summaries and transcripts haven’t kept up. Triple Session’s AI follows your playbook, so summaries and feedback match how you sell.
“They’re not putting much development into that product. The summaries aren’t good, and the transcription isn’t very good.”
Justin B.Sales leader, tech companyChorus user - 04
CRM updates stopped at a task.
Chorus logs call notes as a task. Triple Session writes call data, scores and notes to the HubSpot or Salesforce fields you choose.
“It puts the meeting and notes in a task in Salesforce, and that’s it. It doesn’t put any next steps on the opportunity.”
Mike M.RevOps, software companyChorus user - 05
The ZoomInfo contract was changing.
Most teams buy Chorus inside a ZoomInfo contract. When that contract changes, they look at what Chorus does for them on its own.
“It’s tied in with ZoomInfo, and we’ve been having some real challenges with them. Pulling that out means we’re more able to look around.”
Christina W.Software companySwitched from Chorus
What’s changing at ZoomInfo
ZoomInfo is cutting costs and closing its Israel development center, five years after it bought Chorus.ai there. Before you renew a multi-year contract, ask who will build and support Chorus next year.
Jobs cut as ZoomInfo closes its Israel development center by the end of 2026.
Calcalist, May 2026 ↗Of ZoomInfo’s workforce, about 600 people, cut in its 2026 restructuring.
ZoomInfo 8-K, May 2026 ↗Every step of the call scored, with feedback.
See how each call followed your playbook, with feedback on every step and the moments that show it.
How much does Chorus cost compared to Triple Session?
Chorus doesn't publish prices. Most teams buy it inside a ZoomInfo contract, so its price changes when that contract does. On its own, Claap reports $8,000 a year for the first three seats, then $1,200 per seat, usually on a two-year contract. Triple Session publishes its pricing: AI Coach is $55 per user per month, and Academy Pro + AI Coach is $95.
| Year one | AI Coach | Academy Pro + AI Coach | ChorusReported list price, before bundle discounts |
|---|---|---|---|
| 10 people | $9,600 | $14,400 | About $16,400 |
| 20 people | $16,200 | $25,800 | About $28,400 |
Billed annually, no platform fee, plus $3,000 one-time onboarding. Full pricing →
When is Chorus the better choice?
Chorus fits teams that already run on ZoomInfo data and mainly need calls recorded and searchable.
Triple Session
- Your managers can’t listen to enough calls.
- You want every call scored on your own playbook, with scorecards our specialists build with you.
- You want training and AI roleplay in the same tool as your calls.
Chorus
- You already buy ZoomInfo data and want call recording in the same contract.
- You want call participants enriched with ZoomInfo contact data.
- You track keywords and competitor mentions across calls.
How does Triple Session compare to Chorus?
Triple Session is built for AI sales coaching. Chorus is conversation intelligence inside the ZoomInfo platform.
Scroll sideways to compare →
| Compare | Triple Session | Chorus |
|---|---|---|
| Built for | AI sales coaching for teams of 5 to 50 people | Call recording and deal data for ZoomInfo customers |
| Published pricing | Yes$45, $55 and $95 per user per month, billed annually | NoQuote only, on its own or in a ZoomInfo contract |
| Records and transcribes calls | YesZoom, Google Meet, Microsoft Teams, Aircall or our bot | Yes |
| Scores every call against your own scorecards | YesAutomatic, custom and template scorecards | PartlyScorecards filled in by a manager |
| AI roleplay | YesIn Academy Pro + AI Coach | Not listed |
| Ready library of expert-led sales courses | Yes15 Pro courses and 600+ sessions | Not listedPlaylists of recorded calls |
| First scorecards | Built with you by Triple Session specialists during onboarding | Configured by your team |
| Picks one focus skill per person | YesAutomatic, from each person’s gaps | PartlyManager decides |
| Coaching plan assigned and tracked against a goal | YesCourses, roleplays and Moments, measured on later calls | Not listed |
| Weekly coaching email to everyone | Yes | Not listed |
| Writes call data to your CRM fields | YesHubSpot and Salesforce, the fields you choose | PartlyCall notes logged as a task |
| Best-practice clips from teammates’ calls | YesMoments, clipped by scorecard step | YesSmart Playlists |
Chorus facts from ZoomInfo, Claap and teams who moved from Chorus to Triple Session, October 2026. “Not listed” means we found no mention. Trademarks belong to their owners. Out of date? Tell us.
How do you switch from Chorus without paying for two tools?
If you’re mid-contract, your last 60 days under it run free on Triple Session. Most teams are live in 2 to 4 weeks, and we score the Chorus calls you export on your new scorecards.
“Now, we do all of our coaching based on Triple Session, because we built and personalized the scorecard of what’s a great call.”
“You win that head-to-head in my eyes in terms of your AI versus their AI and your call summarizing versus theirs (Chorus). Triple Session’s AI is definitely better. More in depth.”
See your own calls scored against your playbook.
Triple Session vs Chorus, answered
Is Triple Session a good Chorus alternative?
Yes, for teams of 5 to 50 people that want coaching on every call, not only recordings. Triple Session scores 100% of calls against your playbook, gives each person a coaching plan with AI roleplay and courses, and publishes its pricing from $55 per user per month with no platform fee.
Why do teams switch from Chorus to Triple Session?
Teams that moved from Chorus give five reasons: scoring calls in Chorus was manual, so it rarely happened; calls were recorded but nobody was coached; the summaries and transcripts fell behind; CRM updates stopped at a task; and the ZoomInfo contract Chorus came with was changing. Triple Session scores every call automatically, builds a coaching plan for each person and writes call data to the CRM fields you choose.
What is happening to Chorus?
ZoomInfo bought Chorus.ai, an Israeli startup, for $575 million in 2021. In May 2026, ZoomInfo announced it would cut about 600 jobs, 20% of its workforce, and close its Israel development center by the end of 2026. If your Chorus renewal is coming up, ask ZoomInfo who will build and support the product next year.
How much does Chorus cost?
Chorus doesn't publish prices. Most teams buy it inside a ZoomInfo contract, so its price changes when that contract does. On its own, Claap reports $8,000 a year for the first three seats and $1,200 for each seat after that, usually on a two-year contract.
Does Chorus score every call automatically?
Chorus has scorecards that a manager fills in after listening to a call. Triple Session scores every call automatically against your scorecards, with feedback on each step and the moments that show it.
Does Chorus include AI roleplay or a training library?
Neither is listed. Chorus builds playlists from recorded calls. Triple Session includes AI Roleplay with personas built to sound like your buyers, plus 15 Pro courses and 600+ sessions, in Academy Pro + AI Coach ($95 per user per month).
Do we need ZoomInfo to use Triple Session?
No. Triple Session records calls with its own bot or connects to Zoom, Google Meet, Microsoft Teams and Aircall, and writes call data, scores and notes to the HubSpot or Salesforce fields you choose.
What happens to our Chorus recordings if we switch?
They stay in Chorus until your contract ends. Export the ones you want to keep, and Triple Session can review imported recordings and transcripts (MP4, MP3, WAV, M4A, VTT, SRT or TXT) so they're scored against your new scorecards.
Can we run Triple Session alongside Chorus?
Yes. Most teams run both until the Chorus contract ends. If you're mid-contract, your last 60 days under it run free on Triple Session.
How does Triple Session's AI compare to Chorus?
Triple Session scores calls against your own playbook, so its summaries and feedback follow your sales process. Arvin Savar, an Account Executive at Trellis, which moved from Chorus: "You win that head-to-head in my eyes in terms of your AI versus their AI and your call summarizing versus theirs (Chorus). Triple Session's AI is definitely better. More in depth."
How long does it take to switch from Chorus?
Most teams are live in 2 to 4 weeks, with scorecards built by Triple Session specialists. How switching works →
Is there a free trial?
No. If you switch in the middle of a Chorus contract, your last 60 days under that contract run free on Triple Session, in parallel with Chorus.
Still have a question? Ask us on a demo
Every call scored, coached and practiced, at a published price.
AI Coach is $55 per user per month and Academy Pro + AI Coach is $95, billed annually, with no platform fee.