Auvo increased sales productivity and autonomy for all reps with AI Coach
hours/week saved per rep
one-click CRM updates
reps finding prospect context faster
“I've really enjoyed using Triple Session. It’s very practical in my day-to-day for uploading information to the CRM, and it saves me a lot of time, at least 30 minutes a day, which is a big deal for us. Plus, I can quickly get insights to use in calls, which gives me much more autonomy.”
Kamylla Nogueira
Sales Development Representative @ Auvo
About Auvo
Auvo is a SaaS company that helps businesses with external teams stay organized and efficient.
Their all-in-one platform streamlines operations, combining team coordination, client management, service tracking, equipment monitoring, and financial oversight into a single solution.
The challenge
Handling different customers
With customers across industries like HVAC, solar energy and security systems, Auvo’s reps work with a wide range of profiles and needs.
Keeping CRM up-to-date
To keep up, they rely on accurate, up-to-date data to understand their prospects and deliver personalized interactions and solutions.
Finding the right context
Without the right context before every interaction, staying on top of such diverse customer demands became a constant challenge.
“So, we have a process for qualifying and taking notes of key points—we create a written qualification, a summary of what happened during the call. The main issue we had was how much time this took. Depending on the length of the meeting, it could take up to two hours to write a summary.”
Vandressa Luz
Operations Manager @ Auvo
More time on admin work, less time selling
As the number of calls grew, Auvo’s reps found keeping HubSpot up-to-date a more and more challenging task.
Reps were spending anywhere from 30 minutes to 2 hours per call writing summaries, and with around 100 qualified calls each week, it added up fast.
All that time on admin tasks meant less time for what really mattered—closing deals and driving growth.
The solution
Personalized deal insights
Auvo customized the deal insights captured by AI Coach to match their HubSpot CRM fields, such as how the prospect discovered Auvo and what's the urgency to solve the problem.
One-click CRM update
By connecting with HubSpot, reps could send the right information to the right CRM fields with one click immediately after each call, saving hours they would otherwise spend doing it manually.
Instant performance feedback
With AI Coach's feedback and advice based on Auvo's sales playbook, reps could identify improvement areas, such as handling objections, without waiting for their manager to review calls.
“With AI Coach, keeping the CRM updated improved a lot. We’ve integrated it with HubSpot, so the notes go straight there. We even set up a customized way to view the deal information, and it’s been working really well.”
Vandressa Luz
Operations Manager @ Auvo
“It optimizes my time and provides feedback to improve my calls, while also reminding me of important points I may have forgotten. I save about 5 hours per week, cutting the time spent on preparing qualifications in half and receiving feedback that speeds up my process.”
Ketley Lagamba
Sales Development Representative @ Auvo
Up your sales team's productivity and autonomy, too
Triple Session’s AI Coach became an integral part of Auvo’s sales process. By automating CRM updates and providing actionable insights, it helped sales reps to focus on selling while keeping the process tidy. The combination of time saving, productivity boost, and improved autonomy has made it easier for Auvo's sales team to thrive.
