Onfly learned from every sales call without listening to recordings
hours/week worth of insights without listening to calls
reps self-coaching with targeted feedback & training
completed bite-sized sales training sessions
"The personalization of AI Coach to Onfly's unique sales process has been a big differential. It wasn't just some off-the-shelf AI that we adapted; it was something we built together with the Triple Session team. That collaboration made all the difference. The tool aligns with our sales playbook and helps us track performance. We get objective data without the manual labor. It improves process adherence and makes strategic decision-making much easier."
Thiago Villas Boas
Sales Coordinator @ Onfly
About Onfly
Onfly is a leading Travel Tech company specializing in streamlining corporate travel and expense management.
Onfly offers a comprehensive solution to handle travel arrangements, expense management, and financial oversight into a single system, improving efficiency and transparency for companies managing business travel.
The challenge
Understanding performance
Sales managers struggled with manually tracking playbook adherence and drawing conclusions from it. Assessing a rep's skills required time-intensive call reviews and subjective 1:1 discussions.
Keeping pipeline up-to-date
CRM updates were done manually after calls, consuming rep time and increasing error risk. This inefficiency affected their ability to analyze the pipeline and make data-driven decisions to advance deals.
Enabling self-improvement
Sales reps depended on their managers's efforts for coaching, lacking resources to self-assess and make timely adjustments. This gap would delay skill development that could help save deals.
"Before Triple Session, we didn't have the support of a technology, so keeping up with performance and coaching reps demanded much more energy from us. This process also relied on the manager's own personal experience, as we didn't have access to metrics to base our analysis."
Thiago Villas Boas
Sales Coordinator @ Onfly
Limited visibility on what really impacts sales
The lack of automation for tracking performance, updating CRM, and offering reps tailored coaching kept Onfly's sales managers away from focusing on strategy.
Managers were bogged down in manual reviews and subjective assessments, while reps kept selling without team-wide alignment on the playbook.
This brought uncertainty about what was impacting deals, making it harder to achieve consistent growth.
The solution
Customized playbook insights
AI Coach provided managers and reps with granular insights directly aligned with Onfly's sales playbook, enabling the team to track adherence, see what worked and what didn't, and shift strategy without any guesswork.
One-click CRM update
Onfly's reps no longer spent hours manually entering data on HubSpot. Key deal information, like pain points and next steps, was automatically captured and sent to the CRM, ensuring data accuracy.
Targeted, on-demand training
With call feedback linked to training recommendations, reps knew what and how to improve without waiting for manager reviews. This empowered them to take charge of their development.
"Triple Session ends up pulling all the info together. Sometimes, when you sit in on one of your rep's calls—or even if you're the rep yourself—it can take a while to draw certain conclusions. But Triple Session automates that, so you don't have to spend so much time figuring it out. Another thing I find really interesting—especially with the guys I'm leading right now—is that they see it as a strong guide for what a solid presentation should look like."
Pedro Rocha
Sales Coordinator @ Onfly
"Before Triple Session, I lacked a structured approach to developing the skills I needed for my career. Now, I have a clear direction and a routine that's efficient. Each practice session gives me insights I can immediately apply to my daily work, helping me stay focused and continually improve."
Richardson Neto
Sales Executive @ Onfly
Help your sales team achieve more with a streamlined process
Triple Session has been a powerful boost for Onfly's sales operations. By delivering tailored playbook insights, automating CRM updates, and promoting a culture of self-improvement, it enabled both managers and reps to reclaim valuable time and focus on building stronger sales strategies. The result? A more efficient, autonomous, and data-driven sales team.
