Moments automatically clips the coachable parts of every call into a best-practice library, organized by your own scorecards. Curate it with picks and playlists.
When a call is scored, the parts where someone did a step well are saved as Moments, with a title, a description and tags, so anyone can find them later.
Camberly Systems pricing call
Handling 'we already have a tool'
Felix Brandt
01:5814Oct 5
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👏 ❤️ 💡Manager's PickShareAdd to playlist
Objection HandlingClarify the real objection
Felix didn't defend the product when the buyer said they already had a tool. He asked what that tool doesn't do today, let the buyer name two gaps, and only then reframed the call around consolidating instead of replacing.
Objection handlingCompetitionQuestioning
02Find the right example
Find the right example in seconds.
Search Moments by skill, company or person, and filter by scorecard and step. See what your team is watching, the leaders’ picks and examples for the steps you score lowest on.
Search for skills, companies, people
Filters2
Objection Handling×Clarify the real objection×
Search ResultsAdd to playlist
Pricing against a tool they already pay for
Camille Roux6 days ago
Reframing price as consolidation
Camille Roux2 days ago
Handling “send me an email”
Nils Overgaard1 day ago
Getting the CFO on the next call
Felix Brandt4 days ago
Checking the numbers behind the ask
Rahul Mehta3 days ago
Booking the meeting in 30 seconds
Jordan Ellis1 day ago
Confirming the decision process
Aditya Rao6 days ago
Showing the ROI on their own data
Bruno Sanz4 days ago
Next StepsGeneral Conversation
Examples to improve your average score of52%in Next Steps
Next steps with a named owner
Thea Okonkwo1 week ago
7
Agreeing success criteria for the trial
Aditya Rao1 week ago
4
Aligning three stakeholders on one plan
Camille Roux3 days ago
9
Examples for the steps you miss.
Each person's Moments page opens with their lowest-scoring steps and teammates who do them well.
Search skills, companies, people
Find every Moment on pricing, from one account or by one person.
Trending and Manager’s Pick
See the high-scoring Moments your team is watching, and the ones leaders handpicked.
03Assigned from real gaps
Moments in every coaching plan.
The AI Coach recommends Moments for each person’s focus skill and adds them to their coaching plan. Managers can assign more and see which ones were watched.
Assign practice to Nils✕
Search sessions, courses, roleplays, moments...
RecommendedSessionsCoursesRoleplaysMoments
MomentFelix Brandt · 1 min · score 87Recommended
Getting the CFO on the next call
Assign
MomentGrace Lin · 1 min · score 88Recommended
Capturing the buyer's exact words
Assign
MomentNils Overgaard · 1 min · score 86Recommended
Group Moments into playlists for a skill, a team or new hires, and choose who can see each one.
Moments › Playlists ›Renewal conversations
Renewal conversations
Sales
Manage AccessEdit
Thea OkonkwoEveryone in your organization can viewUpdated on Oct 2, 2026
Turning a renewal risk into a plan
Ivy Castellan2 days ago
8
Recovering a late onboarding
Thea Okonkwo1 week ago
6
Walking a new admin through setup
Siobhan Kerr4 days ago
5
Guiding a customer through the checklist
Thea Okonkwo1 week ago
6
Access per playlist
Keep a playlist to yourself, share it with specific people or open it to the whole organization.
Add from anywhere
Add a single Moment from its page, or every result of a search at once.
Share a Moment
Send one Moment to a teammate instead of a whole call recording.
Questions
Before you book a demo
What teams ask about how Moments are made, found and shared.
What is a Moment?
A short clip from a real call where someone did part of the conversation well: handling an objection, asking a discovery question, agreeing next steps. Each Moment has a title, a description of what happened and tags, and is filed under the scorecard and step it shows.
How are Moments created?
From your scored calls. When a call is scored, the parts where someone did a scorecard step well are clipped automatically. Nobody has to cut or label them.
Are they tied to our own playbook?
Yes. Moments come from your scorecards, so every example matches a step your team is scored on, not a generic idea of a good call.
How do people find the right one?
Search by skill, company or person, and filter by scorecard and step. The Moments page also shows what your team is watching (Trending), the examples team leaders picked (Manager's Pick), and examples for the steps each person scores lowest on.
How are Moments recommended?
Three ways. Each person's Moments page opens with examples for their lowest-scoring steps. A scored call shows the Moments related to each scorecard section. And with the AI Coach, coaching plans recommend Moments for the person's focus skill. How coaching plans work →
Can managers assign Moments?
Yes. Assign Moments from someone's coaching plan, next to sessions, courses and roleplays, with a due date. The plan shows how many have been reviewed.
What is Manager's Pick?
Team leaders mark the best examples as Manager's Pick. They get a star in the library and their own row on the Moments page.
Who can see a playlist?
Whoever you choose. Each playlist has its own access: keep it to yourself, share it with specific people, or open it to the whole organization.
How much does it cost?
Moments and playlists are part of the AI Coach plan, at $55 per user per month, billed annually.
