Triple Session vs Fathom:notes record the call, coaching changes the next one
Fathom writes great notes. Triple Session scores every call against your playbook, then coaches each person on what they missed, until it shows up on their calls.
Trusted by teams at
client referrals at Apollo Insurance after the referral ask became a scored behavior on every call. Close rates on those referrals rose 50%.
Read the case study →What is the difference between Triple Session and Fathom?
Fathom is an AI notetaker: it records the meeting and writes the notes. Triple Session is built to change how your team sells, one call at a time.
Why do teams switch from Fathom to Triple Session?
Teams that moved from Fathom were happy with the notes. They wanted their team to sell differently.
- 01
Training didn’t stick between calls.
Fathom records what happened. Triple Session scores each step of your process on every call, so you see whether a skill you trained shows up on the next calls.
“If we do a training on how to ask for the paper process, I’d love to have that somewhere, so I’m not constantly having to run through it again.”
Emily M.RevOps manager, software companySwitched from Fathom - 02
Coaching happened outside the tool.
Teams copy Fathom transcripts into homemade agents to coach and practice. Triple Session builds a coaching plan for each person from their own calls, with AI roleplay and courses.
“For coaching, we use the transcript from Fathom, and we have some agents we’ve developed. But we don’t have an integrated system.”
Juliana B.Business unit leaderFathom user - 03
The insights stayed in Fathom.
People live in the CRM, not in the notetaker. Triple Session writes scores, notes and call data to the HubSpot or Salesforce fields you choose, and sends each person a weekly coaching email.
“We’re very happy with the automation and the transcripts, but the team didn’t adopt Ask Fathom much. They just stay in HubSpot.”
JDSales, software companyFathom user - 04
Every team needed one place.
Run sales, customer success and onboarding in one workspace, each team with its own scorecards, and ask questions across every call.
“We want to centralize all the data in one place, because it’s easier to query data from customers, before and after the contract.”
Gabriel S.Executive, software companySwitched from Fathom
Every step of the call scored, with feedback.
See how each call followed your playbook, with feedback on every step and the moments that show it.
A coaching plan for each person, built from their calls.
The AI Coach finds each person’s biggest gap, then assigns the sessions, roleplays and call examples to close it. Progress is measured on their next calls.
When is Fathom the better choice?
If you only need notes, keep Fathom. It costs less and does that job well. If you want your team’s behavior on calls to change, that’s what Triple Session is for.
Triple Session
- You want your team’s behavior on calls to change.
- You want every call scored on your own playbook, with scorecards our specialists build with you.
- You want each person coached between calls, with practice and courses.
- You want sales, customer success and onboarding on one platform, each team with its own scorecards.
Fathom
- You only need notes, summaries and action items.
- You want a free plan or the lowest price per seat.
- You want to set it up yourself today, without onboarding.
How does Triple Session compare to Fathom?
Triple Session is built for AI sales coaching. Fathom is an AI notetaker.
Scroll sideways to compare →
| Compare | Triple Session | Fathom |
|---|---|---|
| Built for | Changing how teams of 5 to 50 people sell | Notes and summaries for anyone who meets |
| Records, transcribes and summarizes calls | YesZoom, Google Meet, Microsoft Teams, Aircall or our bot | Yes |
| Scores calls against your own scorecards | YesFeedback on every step, with the moments that show it | YesAI scorecards on the Business plan |
| First scorecards | Built with you by Triple Session specialists during onboarding | Set up by your team |
| Picks one focus skill per person | YesAutomatic, from each person’s gaps | Not listed |
| Coaching plan assigned and tracked against a goal | YesCourses, roleplays and Moments, measured on later calls | Not listed |
| AI roleplay | YesIn Academy Pro + AI Coach | Not listed |
| Ready library of expert-led sales courses | Yes15 Pro courses and 600+ sessions | Not listed |
| Weekly coaching email to everyone | Yes | Not listed |
| Best-practice clips from teammates’ calls | YesMoments, clipped by scorecard step | PartlyClips and playlists, made by hand |
| Writes call data to your CRM fields | YesHubSpot and Salesforce, the fields you choose | YesCRM field sync on the Business plan |
| Onboarding | Done with you, live in 2 to 4 weeks | Self-serve; onboarding program on Enterprise |
Fathom facts from fathom.ai/pricing and the Fathom help center, October 2026. “Not listed” means we found no mention. Trademarks belong to their owners. Out of date? Tell us.
How do you switch from Fathom?
Most teams are live in 2 to 4 weeks, with scorecards built by our specialists. On an annual Fathom plan? Your last 60 days under it run free on Triple Session.
“Now, we do all of our coaching based on Triple Session, because we built and personalized the scorecard of what’s a great call.”
“I’ve seen quite a few of these new AI tools and yours has been the only one that does what it says it does.”
See your own calls scored against your playbook.
Triple Session vs Fathom, answered
Is Triple Session a good Fathom alternative?
Yes, if you want your team's behavior on calls to change, not only notes. Triple Session scores every call against your playbook, gives each person a coaching plan with AI roleplay and courses, and tracks each skill on their later calls. If you only need notes, Fathom is the better buy.
What is the difference between Triple Session and Fathom?
Fathom is an AI notetaker: it records the meeting, writes the summary and lists the action items. Triple Session does that too, then scores each call against your scorecards, picks one focus skill per person and assigns the sessions, roleplays and call examples to improve it.
Why do teams switch from Fathom to Triple Session?
Teams that moved from Fathom were happy with the notes but wanted more: training that sticks between calls, coaching inside the same tool instead of homemade agents, call data in the CRM where people work, and one place for every team's calls.
Is Triple Session more expensive than Fathom?
Yes. Fathom Team is $15 and Business is $25 per user per month, billed annually. Triple Session AI Coach is $55 and Academy Pro + AI Coach is $95, billed annually. You pay only for the people whose calls are recorded; managers and admins are free. Full pricing →
Does Fathom score calls?
Fathom's Business plan includes AI scorecards and talk-time metrics. Triple Session scores every call with feedback on each step and the moments that show it, then turns the gaps into a coaching plan for each person. Triple Session specialists build your first scorecards with you.
Does Fathom include AI roleplay or a training library?
Neither is listed. Triple Session includes AI Roleplay with personas built to sound like your buyers, plus 15 Pro courses and 600+ sessions, in Academy Pro + AI Coach ($95 per user per month).
What happens to our Fathom recordings if we switch?
Export the ones you want to keep, and Triple Session can review imported recordings and transcripts (MP4, MP3, WAV, M4A, VTT, SRT or TXT) so they're scored against your new scorecards.
Can we run Triple Session alongside Fathom?
Yes, until your Fathom plan ends. Then every team can move over: sales, customer success, onboarding and support each get their own scorecards in Triple Session. It records calls with its own bot or connects to Zoom, Google Meet, Microsoft Teams and Aircall.
Does Triple Session work with HubSpot and Salesforce?
Yes. Triple Session has an app on the HubSpot App Marketplace and writes call data, scores and notes to the HubSpot or Salesforce fields you choose.
How long does it take to switch from Fathom?
Most teams are live in 2 to 4 weeks, with scorecards built by Triple Session specialists. How switching works →
Is there a free trial?
No. If you switch in the middle of an annual Fathom plan, your last 60 days under it run free on Triple Session.
Still have a question? Ask us on a demo
Notes tell you what happened. Coaching changes the next call.
AI Coach is $55 per user per month and Academy Pro + AI Coach is $95, billed annually, with no platform fee.