What % of your calls actually get scored?
Reps times calls, divided by the review your managers can really do. Most teams we meet land between 2% and 12%. Get your number.
25 of 800 calls seen each month. The rest happen unobserved.
When you only score 3.1% of your calls, misses like these go unseen, uncoached, and repeated.
Triple Session turns the gray dots blue. Every recorded call scored against your playbook. See it run on your own calls first.
The other 97% is where the habits live.
A handful of reviews a week stand in for hundreds of conversations. You can see the close rate — you can't see why. Which behaviors are winning and which are leaking stays a guess until the forecast call.
Where to start: The guide to how to build a scorecard your team uses has templates for discovery, cold calls, demos and pricing calls.
What we do about it: Triple Session scores 100% of recorded calls against scorecards built per call type — your playbook, sharpened by our point of view — and rolls it up so a manager coaches from a report instead of a sample. See the platform →
Prefer dollars to percentages? The other calculator prices the gap between your best rep and the rest. Cost of Improvement →
Score the other 97%.
Send us a handful of recorded calls and your playbook. You'll see them scored against your own playbook, and the rollup a manager would coach from.