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Objections

Handling the 10 Hardest Sales Objections: Live Role-Play Demonstrations

Johnny Mau

YouTube creator

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Duration
16 min

This session breaks down a live role-play demonstration covering the most common and difficult objections encountered in high-ticket sales. Through an unscripted conversation, you will observe how a closer navigates layered resistance—including 'I need to think about it,' time concerns, spousal approval, budget constraints, and a reluctance to decide on the call. Rather than relying on scripted rebuttals, the demonstration shows how to use diagnostic questioning, consequence framing, and identity-based challenges to help prospects surface their own motivation and move toward a decision. Each objection sequence is handled in real time, giving you a practical model you can study, adapt, and apply to your own calls.

Learning objectives

  • Identify the underlying concern behind surface-level objections such as 'I need to think about it' or 'I need to talk to my spouse'
  • Apply diagnostic questions to isolate whether an objection is rooted in logic, emotion, or self-belief
  • Use consequence framing to help prospects connect inaction with outcomes they want to avoid
  • Navigate budget and payment objections by uncovering actual available resources and proposing structured payment options
  • Employ identity-based challenges to shift a prospect's self-perception from their current state toward the person they want to become
  • Maintain conversational control across multiple stacked objections without becoming adversarial

Key takeaways

  • 'Think about it' objections almost always mask a deeper concern—ask what specifically needs thinking through before attempting any reframe
  • Asking 'which decision is riskier' reframes cost as a comparison between the risk of inaction and the risk of investment
  • Connecting a prospect's current decision-making patterns to their current unsatisfying results is more persuasive than product-focused arguments
  • When a prospect raises a spouse or partner, determine whether it is an FYI conversation or a genuine permission requirement before proceeding
  • Uncovering total available funds rather than stated comfort levels opens the door to realistic payment plan conversations
  • Prospects who resist deciding on the call often lack certainty or self-belief rather than genuine logistical barriers—address the belief gap directly
  • Sustained commitment to questioning and consequence exploration, rather than a single clever line, is what moves a prospect from resistance to decision

Free plan, no credit card. Watching opens this session in the Triple Session app.

How Triple Session works

One coaching loop, running every week

Coaching fails when it is an event. Triple Session turns it into a loop: measure the gap, train against it, and check whether the next call moved.

  1. 01

    Identify the gap

    Every call is recorded and scored against your own playbook, so the distance between what your team says and what the playbook asks for stops being a guess.

  2. 02

    Surface the insights

    Patterns roll up across reps, deals, and objections. You see which behavior is costing pipeline, not just which rep is behind.

  3. 03

    Train the people

    Training is assigned against that specific gap: short, expert-led sessions tied to the behavior you just measured.

  4. 04

    Deliver the feedback

    Managers coach from evidence instead of memory. A scorecard, the moment in the transcript, and the one thing to practice next.

Your team's next call is already on the calendar.

Start with the free plan and run the loop on your own playbook. No credit card, no procurement conversation.