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Prospecting for Leads

The Fear of Cold Calling

Matt Doyon

Chief Executive Officer @ Triple Session

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Duration
3 min
Rating
4.6/5

Cold calling is a dreaded task for many sales representatives and SDRs. The anxiety associated with picking up the phone to talk to strangers and ask for something can be paralyzing. In this session, we will delve into the root causes of this anxiety and explore ways to transform the ask into a confidence-boosting tool. Let's uncover the secrets to making good cold calls.

The Social Fear Factor

Cold calling anxiety stems from social fear – the nervousness about being judged and rejected by others. This fear has two primary sources: talking to strangers and asking for something. It's the combination of these factors that creates the anxiety we associate with cold calling.

1. Talking to Strangers: When you call someone you don't know, uncertainty looms. The unknown entity on the other end of the line can be intimidating.

2. Asking for Something: In cold calling, you're usually asking for time or a commitment. This request adds another layer of anxiety to the conversation.

This fear is deeply ingrained in human biology. Throughout our evolutionary history, acceptance from others was crucial for survival. Our brains are wired to seek approval and fear rejection, making social fear a natural response.

Since we can't eliminate strangers from cold calling, we must focus on the ask. This is where we can make a difference and eliminate anxiety.

1. Reframe the Ask: Instead of viewing the ask as a burden, see it as an opportunity. You're offering value and solutions to potential clients.

2. Know Your Value: Confidence comes from knowing your product, service, or solution inside and out. When you believe in what you're offering, it's easier to ask for someone's time.

3. Practice and Preparation: Rehearse your cold call scripts and objection-handling techniques. The more you practice, the more confident you become.

Find out steps 4 to 6 in this session.

7. Learn from Rejections: Rejections are part of the game. Embrace them as opportunities to learn and improve.

In this session, we've explored the roots of cold calling anxiety and how to build confidence in this challenging task. By understanding the biological basis of social fear and focusing on transforming the ask into an opportunity, you can become a master of cold calling.

Now, to dive even deeper into the art of cold calling and gain valuable insights and techniques, watch this video session. You'll discover advanced strategies and tips to make good cold calls consistently.

Remember, practice makes progress, so get your reps in. Watch this session to learn more about this topic and unlock your full cold calling potential. If you want to explore further, watch this other session.

Free plan, no credit card. Watching opens this session in the Triple Session app.

How Triple Session works

One coaching loop, running every week

Coaching fails when it is an event. Triple Session turns it into a loop: measure the gap, train against it, and check whether the next call moved.

  1. 01

    Identify the gap

    Every call is recorded and scored against your own playbook, so the distance between what your team says and what the playbook asks for stops being a guess.

  2. 02

    Surface the insights

    Patterns roll up across reps, deals, and objections. You see which behavior is costing pipeline, not just which rep is behind.

  3. 03

    Train the people

    Training is assigned against that specific gap: short, expert-led sessions tied to the behavior you just measured.

  4. 04

    Deliver the feedback

    Managers coach from evidence instead of memory. A scorecard, the moment in the transcript, and the one thing to practice next.

Your team's next call is already on the calendar.

Start with the free plan and run the loop on your own playbook. No credit card, no procurement conversation.