technical skillBuilding AI Workflows with Claude Cowork Skills
Brock Mesarich | AI for Non Techies
YouTube creator
Back to sessions
Rapport
Rapport Building Best Practices
Matt Doyon
Chief Executive Officer @ Triple Session
Watch session
- Duration
- 11 min
- Rating
- 4.8/5
This session covers how to diagnose and apply social styles when required to build rapport on the spot, without time for in depth research.
Free plan, no credit card. Watching opens this session in the Triple Session app.
How Triple Session works
One coaching loop, running every week
Coaching fails when it is an event. Triple Session turns it into a loop: measure the gap, train against it, and check whether the next call moved.
01
Identify the gap
Every call is recorded and scored against your own playbook, so the distance between what your team says and what the playbook asks for stops being a guess.
02
Surface the insights
Patterns roll up across reps, deals, and objections. You see which behavior is costing pipeline, not just which rep is behind.
03
Train the people
Training is assigned against that specific gap: short, expert-led sessions tied to the behavior you just measured.
04
Deliver the feedback
Managers coach from evidence instead of memory. A scorecard, the moment in the transcript, and the one thing to practice next.
Your team's next call is already on the calendar.
Start with the free plan and run the loop on your own playbook. No credit card, no procurement conversation.