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Improve Your Storytelling Skills by 176%
Phillip Humm
2x Bestselling Author, Speaker & Coach | TEDx
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- duration
- 9 min
- Average Score
- 78%
- Stars
- 5
Storytelling in sales isn’t just a “nice-to-have” skill—it’s one of the most powerful ways to hook your buyer and hold their attention. But a lot of advice out there makes storytelling sound complicated, even overwhelming.
Here’s the good news: you don’t need to be a professional writer to tell insanely good stories. You just need to know what matters most—and it comes down to five clear techniques.
In just 9 minutes, this video breaks down a proven method to help you tell stories that captivate, connect, and convert.
Why Storytelling Matters in Sales
Whether you’re on a discovery call, running a demo, or following up with a hesitant prospect, the ability to tell a compelling story can make the difference between getting ghosted or getting the deal.
Stories are powerful because they:
- Create emotional connection
- Make information more memorable
- Build trust and relatability
- Keep your buyer’s attention
Let’s dive into the 5 essential techniques that make storytelling in sales both simple and effective.
1. Start with the Location
Every great story begins by anchoring the listener in a specific place.
Instead of saying, “Last month, I had a conversation with a client,” say:
“Last month, I was sitting across from a VP of Sales in their Manhattan office.”
Why it works:
- Helps your listener visualize the setting
- Builds instant context
- Activates imagination without needing extra detail
Pro tip: Don’t overdo the description. Just name the place—your listener will fill in the blanks.
2. Focus on Actions, Not Background
Beginner storytellers often give too much background—and lose their audience.
Instead, describe what you were doing in that exact moment.
Examples:
- “I opened my laptop and saw a message from our manager.”
- “I was standing in line at airport security.”
Why it works:
- Adds momentum
- Signals that you’re getting to the point
- Creates urgency and movement in the story
Use verbs to keep the story moving forward.
3. Share Raw, Relatable Thoughts
Telling your audience what you thought in that moment makes your story more human.
But the key is to keep it raw and unfiltered.
Better: “Oh man, everyone’s going to think I’m an idiot.”
Weaker: “I believed this represented a poor reflection of my capability.”
Why it works:
- Creates relatability
- Adds emotional tension
- Feels authentic—like real-life thinking
Avoid sounding overly polished. Let your thoughts sound like something you’d actually think in the moment.
4. Show the Emotion, Don’t Just State It
Instead of saying, “I felt nervous,” show how it looked and felt in your body.
Better: “My hands were trembling as I clicked ‘send.’”
Weaker: “I was anxious.”
Why it works:
- Visualizes the emotion
- Brings the audience into the moment
- Makes the experience more tangible and real
In sales, emotion drives decisions. Show it clearly and your story sticks.
5. Use Dialogue to Bring Stories to Life
Quoting real people adds energy and credibility to your story.
Instead of saying, “My client was excited,” say:
“She looked at me and said, ‘This is exactly what we’ve been looking for.’”
Why it works:
- Makes your story interactive
- Reveals tone and personality
- Feels like you’re bringing the listener into the room
Keep the dialogue natural. No one speaks like a press release.
Real-World Example: Sarah Willingham’s Story
The video features a one-minute story by Sarah Willingham, a British entrepreneur and investor.
Her story includes:
- A clear location: a meeting room
- Specific actions: making coffee for someone who assumed she was the assistant
- Internal thoughts: recognizing a moment to flip the power dynamic
- Subtle emotions: from impostor syndrome to empowerment
- A moment of dialogue: “Mine’s a white, one sugar please.”
It’s a perfect example of all five storytelling techniques in action.
Final Takeaway: Storytelling Is a Sales Superpower
Telling great stories doesn’t require talent—it requires technique.
And the good news? These five techniques are simple, repeatable, and work in every sales situation.
Remember:
- Start with the location
- Show your actions
- Reveal raw thoughts
- Display emotions visually
- Include sharp, natural dialogue
Start using these in your next pitch, call, or email—and watch how people lean in instead of tuning out.
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