Economic Buyer
Matt Doyon
Chief Executive Officer @ Triple Session
Did you know that the economic buyer, often referred to as the "E" in the MEDDIC sales methodology, holds the key to whether your deal sinks or swims? In the world of sales, understanding and effectively managing this crucial figure can make all the difference. Let's dive into the intricacies of identifying, engaging, and successfully navigating the economic buyer, ensuring you make the most out of your consultative sales approach.
Identifying the Economic Buyer: More Than a Title
The quest begins with a fundamental question: How do you identify the economic buyer? It's not merely about finding the person with the title; it's about recognizing the individual who takes decisive action. Asking questions like, "Do you sign the physical contract?" or "Do you make budget decisions without further approval?" helps differentiate between those with an idea and those with the authority to seal the deal.
Signs You're Engaging with the Economic Buyer
Once on the path to identifying the economic buyer, it's crucial to look for telltale signs. High-level executives with titles like "C," "VP," or, in smaller businesses, "owner" and "founder" are often the ones holding the purse strings. Their responsibility and authority make them a force to be reckoned with in the buying committee. Recognizing these signs early on sets the stage for a more targeted approach.
Timing is Everything: Engage Early, Engage Often
While economic buyers typically swoop in towards the end of the sales process, the key is not to let them dictate the flow. Taking a page from the challenger sale playbook, you want to teach, tailor, and take control. Engage the economic buyer as early as possible. Even a simple introduction or getting on their radar can lay the foundation for a smoother process.
Unveiling the Motivations: What Drives Economic Buyers?
Ever wondered what makes economic buyers tick? It's no secret—they care about the three Cs: Cost, Completion, and Credibility. The financial aspect is crucial, but so is the assurance that you can deliver on your promises. When dealing with economic buyers, keep these three Cs at the forefront of your communication.
Fast and Efficient: The Economic Buyer's Preferred Pace
Time is of the essence for busy executives. Economic buyers don't have the luxury to delve into every detail. Your job is to cut to the chase, focusing on the essentials—move quickly, be efficient, and respect their time. When engaging them, skip the elaborate presentations and get straight to the bottom line, especially when it comes to cost.
Bringing in the Queen: Leveraging Your Support
In the chessboard of the buying committee, the economic buyer is the queen. To strengthen your position, involve your own queen—your boss, manager, or higher-ups. A strategic move is to have your manager reach out to the economic buyer early on, creating familiarity and building trust. This simple step can pave the way for a more seamless relationship.
To sum it up, identifying the economic buyer involves actions, not just ideas. Look for titles like "C," "VP," or equivalents, engage early in the process, and focus on the three Cs: Cost, Completion, and Credibility. Move swiftly, be concise, and don't hesitate to bring in your queen for support. As you embark on this strength training on economic buyers, remember—practice makes progress.
Watch the session to delve deeper into mastering the art of engaging economic buyers. Good luck on the quiz, and keep honing those sales skills!
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