Communication Styles
Connect with customers by understanding and adapting to their communication styles using models like DISC and Social Styles.
Matt Doyon
CEO @ Triple Session- 10 bite-sized video sessions
- Gamified quiz after each session
- Downloadable resources
Who is this course for?
1
Sales professionals looking to enhance their communication skills to better connect with diverse customers.
2
Customer service representatives seeking to improve their ability to adapt their communication style to meet customer needs.
3
Team leaders aiming to foster better communication within their teams by understanding the various communication styles.
What you'll learn
Optimize Your Communication for Sales Success
Identify and Adapt to Different Communication Styles
Gain insights into the DISC and Social Styles models and learn how to identify and adapt your communication to align with your customer's style.
Master Active Listening
Develop your active listening skills to better understand customer needs and build stronger, more meaningful connections.
Overcome Communication Barriers
Learn strategies to overcome common communication barriers, ensuring clear and effective interactions with customers.
What other sales reps are saying
“There's so much I need to be at the top of my game when selling, from prospecting to rapport-building, running great discovery, presenting, negotiating, not to mention general professional skills like time management and emotional intelligence. With Triple Session, I find everything I need to learn and practice in one place and it's easy to track progress.”
“The Triple Session training has been an invaluable asset for me as an Account Executive When you have been an AE for a while you can start getting complacent with your sales process. This training was key to helping me refine my skills in getting much deeper in discovery, selling to decision-makers, and closing bigger deals.”
“I have been using Triple Session since I was a junior Salesrep to learn the whole sales process and everything related. Today, as a Senior BDM, it continues to help me at the same level in sharpening all my skills- from the basic to the advanced ones. Definitely is a tool which helps me to deliver at the highest level.”
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